How will my letter arrive?

All letters are sent in April & White outer packaging, once

Should the address on the envelope be our real address?

The address you choose to have on your envelope is completely up to you, keep it simple or dream up a winter wonderland. The magic is just beginning.

I would like to write my own letter, is this possible

Yes absolutely, please select the ‘bespoke’ letter option and write the story of your little ones dreams.

What’s the difference between the ‘full personalised letter’ and the ‘name only letter’?

The full personalised letter, allows you to enter a range of elements that will tailer the letter to your little one(s), the name only letter is personalised only via name, but still brings all the magic from the North Pole,

The name only letter is perfect for gifting from grand parents, family friends.

When should I give my little one(s) their Christmas letters?

Our letters are perfect on the lead up to Christmas, pick a special day and leave it somewhere for them to find to believe in the magic all over again.