For children standing at the edge of doubt, where questions start to creep in about Father Christmas - the Believe Letter is a gentle, heart-stirring reminder that magic never truly fades.

Straight from the Timeless Sorting Office, this beautifully written letter begins in the quiet hush of a North Pole evening - reindeer tucked under velvet blankets, elves sipping cinnamon cocoa — and unfolds into a heartfelt message from Father Christmas himself. Within its pages, he shares a little secret: that magic simply changes where it hides, waiting to be found in kindness, laughter, stories, and those small moments that make your heart feel full.

Written in elegant calligraphy on luxury paper, and sealed in a hand-addressed envelope with your choice of Holly Berry Red, Candy Cane Pink or Snowy White, each letter arrives adorned with our brand-new Timeless Sorting Office postage stamp and a first-class ticket to explore the starry sky on Christmas Eve night.

You can even add your own little P.S. in the bottom right hand corner if you have a special little message to include.

Other Information

• Addresses: be as creative as you like with the address to delight your little one (maximum 90 characters). Remember to include the name of your child (or children) here too

• All of our letters come in a handwritten envelope

• Once we have personalised your letter this will be sent straight to print

• Our envelopes will feature the new Christmas postage stamp designed to give you a peek into the North Pole Village

• Once you’ve added the letter to your cart, all personalisation options will be shown

• Please note last order date to ensure delivery pre Christmas is Friday 5th December.